Senior Telecoms Infrastructure Administrator – to £55k plus benefits

• Are you looking for a role with a strong company who pride themselves on how they treat their employees?
• Do you live and breathe all things Telecoms to deliver telecoms systems for corporate environments?
• Do you have the knowledge and gravitas to mange the relationships and delivery of 3^rd party telecoms suppliers?
• Do you enjoy designing, extending and managing telecoms networks and functionality?

If this sounds like you, and you are looking for a great place to work then this could be the next opportunity for you.

What will you be doing?

We are looking for Senior Telecoms Infrastructure Administrator who can help my client deliver their mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

As the Senior Telecoms Infrastructure Administrator your key responsibilities are

• Working with the business to design, implement, manage and support the group telecoms platforms. This includes account creation and management, call flow management/Interactive Voice Response and supporting staff with resolving issues.
• Working with platform providers to ensure account relationships are maintained and licensing reviewed with appropriate internal teams.
• Planning and preparing for any expansion and changes within the Group.
• Actively working to ensure software licencing across all environments in use within the Group is recorded and kept compliant.

What do you need to be successful in the role?

My client is a “Great Place to Work” employer with a very successful Group of Infrastructure businesses. They like to employ people who can not only demonstrate great technical skills, but who can also show great soft skills and emotional intelligence. It is all about being good at what you do but also knowing how play your part constructively within a larger team.

• Relevant degree, technical certification or equivalent.
• Strong communication skills to confidently communicate with employees at all levels of the organisation.
• Well organised and able to manage their own workload.
• Experience of maintaining a cloud-based contact centre environment.
• Experience of maintaining call groups, call flows, and user accounts in a cloud or on-premises telephony environment.
• Understanding of key telecommunications technologies such as Session Initiation Protocol (SIP) and call flow management.

What is in it for you?

Not all jobs are with financially strong companies who care about making their working environment a great place to work. This is the opportunity to build a career, and yes, they help with that too, within a bigger IT team where they like to promote within rather than hire in new staff. As well as a good salary of up to £55k depending on experience, there is a strong benefits package.

• Loyalty Growth Units - A scheme rewarding our collective efforts if we hit our profit targets. Think of it like a long-term bonus pot! Eligible for employees with 6 months service. 
• Life Assurance - 4x salary, after 3 months of service.  
• Pension Scheme - Company contributions up to 10% if employees contribute 5%. Pension contributions are made through salary sacrifice and the company re-invests the NI savings into your pension fund. 
• Holiday - 33 days holiday (including bank holidays) plus an extra day after 10 and 20 years. Option to ‘buy’ up to an extra 10 day’s holiday.
• Great Place to Work® - ranked for as one of the UK’s Best Workplaces™ since 2018, one of the UK’s Best Workplaces for Women™ since 2021, and one of the UK’s Best workplaces for Wellbeing™ since 2022.

Data Engineer – Hybrid Working – Woolpit - £60k 9-month FTC

• Do you like to drive change through new and innovative use of data?
• Can you lead and influence business colleagues around how they can use their data?
• Do you like to join Change Programmes at the early stage so you can help shape what can be done?
• Are you open minded about Data Toolsets and what each can bring to a technology programme?
• Are you looking to work with a forward thinking and financially strong UK company?

If you can say yes to all the above points, then read on, this is an opportunity to use your skills with Data to shape and modernise how this well-respected and strong company use their Data to shape their future.

My client is a class leading UK business who have a seven-year order book, so they are strong and good at what they do. This is an opportunity to join the right team who know how to do the right things.

What will you be doing?

The role is based in the Woolpit Head Office, and you will be expected to be on-site for three days a week. The other two days can be from home unless you prefer to work in the office full-time.

The role is part of a Change Programme where the vision is to be the leading industry partner to accelerate the UK towards net zero for their customers. Their group of companies has been the major drive for change and innovation over 30 years.

The team are embarking on an ambitious business change programme with the aim of harnessing the power of our data to continue to drive the business forward and help serve their customers even better. They are at the beginning of this journey and are looking for an enthusiastic ‘Data Engineer – Data & Business Change’ who enjoys embedding new ways of working and showcasing their skills to drive change within the business.

You will be joining a new team and will have the opportunity to contribute to both your peers and the wider businesses learning, work with our external partner to embed our data strategy and help us lay the foundations for future exciting data projects.

As part of the programme team, you will be working with other people who are passionate about bringing new ways of thinking around data to the business and will be well supported in exploring new directions of travel.

This is an exciting opportunity for someone to showcase the power of data, drive change within the business, and help embed best practise.

What skills and experience do you need for the role?

This role is all about having the right mix of Data Engineer skills and experience together with a mindset that allows you to explore and influence how the programme can be shaped both technically and with business colleagues. You will be comfortable trialling new technologies and toolsets, and also working one-to-one with business colleagues.

• Degree within a technical or business-related discipline, or equivalent experience
• Proven experience designing and implementing engineering solutions to complex problems with usage of data mining tools and techniques
• Exposure to large and complex datasets, identifying efficiencies, required manipulation and governance
• Communication skills with the ability to liaise with both technical and non-technical audiences
• Inquisitive nature with strong analytical skills

What is in it for you?

Not all jobs are with financially strong companies who care about making their working environment a great place to work. This is the opportunity to build a career, and yes, they help with that too, within a bigger IT team where they like to promote within rather than hire in new staff. As well as a good salary of up to £60k depending on experience, there is a strong benefits package.

Loyalty Growth Units - A scheme rewarding our collective efforts if we hit our profit targets. Think of it like a long-term bonus pot! Eligible for employees with 6 months service. 

Life Assurance - 4x salary, after 3 months of service.  

Pension Scheme - Company contributions up to 10% if employees contribute 5%. Pension contributions are made through salary sacrifice and the company re-invests the NI savings into your pension fund. 

Holiday - 33 days holiday (including bank holidays) plus an extra day after 10 and 20 years. Option to ‘buy’ up to an extra 10 day’s holiday.

Great Place to Work® - ranked for as one of the UK’s Best Workplaces™ since 2018, one of the UK’s Best Workplaces for Women™ since 2021, and one of the UK’s Best workplaces for Wellbeing™ since 2022.

Long Service Awards - We reward loyalty with additional holiday at 10-, 20- and 30-years’ service, and gift voucher awards at 15 and 25 years.

Family Friendly Policies - We offer enhanced maternity pay (12 weeks at 100%, 14 weeks 50%), paternity pay (2 weeks at 100%) and adoption (to match maternity/paternity) pay, after 6 months service.

Flexible Benefits - Including private healthcare for you and your family, discounted gym

memberships, the ability to purchase cars, bikes and more.

Flexible Working – 2 days in the office, 3 days remote. 

Learning & Development - Investment in people, offering technical and professional development and qualifications, personal development and leadership and management development.